- XIDUSTORE online returns portal can only be used to return items purchased online at https://xidustore.com.
- All returns will be refunded via Paypal after receipting of the goods without any damage.
- You will be responsible for covering the shipping costs to return your item(s).
- XIDUSTORE allows consumers to apply for a return within 14 days (14 days or more) after signing the item.
- Items must be sent back within 30 days of the delivery date.
- Items must be unaffected and have the original label attached.
- Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.
- XIDUSTORE is not liable for any return packages that may become lost or stolen in transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
- Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
TERMS OF SERVICE
All visitors to the Website should read carefully the statements, terms etc. on the Website, and abide by the Internet laws and regulations.
Select where you are returning from:
- US/UK (Domestic)
- NON-US/UK (International)
- XIDUSTORE online returns portal can only be used to return items purchased online at https://xidustore.com.
- All returns will be refunded via Paypal after receipting of the goods without any damage.
- You will be responsible for covering the shipping costs to return your item(s).
- XIDUSTORE allows consumers to apply for a return within 14 days (14 days or more) after signing the item.
- Items must be sent back within 30 days of the delivery date.
- Items must be unaffected and have the original label attached.
- Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.
- XIDUSTORE is not liable for any return packages that may become lost or stolen in transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
- Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
- XIDUSTORE online returns portal can only be used to return items purchased online at https://xidustore.com.
- All returns will be refunded via Paypal after receipting of the goods without any damage.
- You will be responsible for covering the shipping costs to return your item(s).
- XIDUSTORE allows consumers to apply for a return within 14 days (14 days or more) after signing the item.
- Items must be sent back within 30 days of the delivery date.
- Items must be unaffected and have the original label attached.
- Please allow 5-7 business days for us to process your return once it is received by our Distribution Center.
- XIDUSTORE is not liable for any return packages that may become lost or stolen in transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
- Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
Return & Refund Policy
WHAT IS YOUR RETURNS POLICY?
CAN I USE THE RETURNS PORTAL IF I AM INTERNATIONAL?
If you are an international customer and would like information on how to return your items back to XIDUSTORE, please check NON-US/UK (International) return policy's information as above.
HOW CAN I GET MY REFUND?
MY PACKAGE IS BEING RETURNED TO XIDUSTORE, WHAT DO I DO NOW?
The shipping address does not exist
The shipping address is misspelled
The shipping address is missing information (i.e. apt/bldg/suite number)
The carrier is unable to safely deliver the package
Can I change my product after receiving the goods?